Sell and engage · Partly available
Loyalty
Points, tiers and rewards across the till and online store.
Loyalty runs on an append-only points ledger inside Sales: points are earned at the till and on paid online orders, and redeemed or converted to store credit. Customers see a wallet in the portal; the public join page exists but is configured through the API only.
- shop owner
- marketing manager
- store manager
What it changes
Why teams run Loyalty
- Points are earned at the till and online, from one ledger.
- Returns reverse the points they earned.
- Members see their balance and tier in the portal.
Capabilities
In Loyalty today
Each item below is built and in the product now.
- Available
Earn at till and online
Points earned on POS sales and paid online orders; reversed on returns and refunds.
- Available
Redeem points at the till
Points spent as a tender while the till is online.
- Available
Tiers with earn multipliers
Tiers from points earned in the last 365 days; computed, not stored.
- Available
Points to store credit
Convert points to store credit in one transaction; Books posts the liability.
- Available
Expiry per points lot
Points expire per lot on a daily job.
- Available
Member wallet in the portal
Customers see balance, tier and history under Rewards.
Not advertised as live yet
- PlannedA staff screen for the join pageThe join page is set up through the API today.
- PlannedCaptcha and double opt-in on the join pageNot built.
- PlannedAccounting sign-off for pointsThe posting rules are awaiting an accountant's review.
On the same record
How Loyalty connects
What happens in Loyalty is already in these products, with nothing exported or re-typed.
See it working
A walkthrough with the people who build it.
We show Loyalty on a real workspace in a demo call, with your own kind of data, rather than with stock screenshots.
Questions
Loyalty, answered plainly.
Is Loyalty available today?
Partly. What is listed under "In Loyalty today" is built; the items marked "Planned" are not available yet. The public join page is set up through the API; its staff screen is planned.
Can I use Loyalty on its own?
Yes. Switch on Loyalty alone and add other products when you need them. What you entered is already there for them.
What does Loyalty work with?
It writes into or reads from POS, Commerce, CRM, Books, Sites, on the same record, so nothing is exported or re-typed.
Which countries is it for?
Sri Lanka first, then the United Kingdom, Canada, Australia and the United States: their currencies, address formats and week starts are already settings. Tax and payroll rates are unverified until an accountant signs them off.